At Sstoryhub, we are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sstoryhub.com/, use our services, or interact with us in other ways. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy and notifying you via email or a notice on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
PIPEDA Compliance
Sstoryhub is accountable for personal information under our control and adheres to PIPEDA’s 10 fair information principles: accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance. As an e-commerce platform, we ensure our practices align with these principles for all Canadian users.
Collection of Your Information
Sstoryhub may collect information about you in a variety of ways, always identifying the purposes beforehand. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address (including postal code), email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. We limit collection to what is necessary for providing our services.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
- Third-Party Data: Information from advertising partners, third-party social media sites, and previously existing customer accounts, only with your consent where required.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We limit the use of your information to the purposes identified at collection. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your orders and send you related information.
- Send you marketing and promotional communications (with opt-out options).
- Respond to your inquiries and offer customer service.
- Compile anonymous statistical data for internal use and improvement of the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Resolve disputes and troubleshoot problems.
We retain your information only as long as necessary to fulfill these purposes or as required by law.
Consent
We obtain meaningful consent for the collection, use, and disclosure of your personal information. Consent can be express (e.g., via checkboxes) or implied (e.g., for non-sensitive information). You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.
Disclosure of Your Information
We may share information we have collected about you in certain situations, only as permitted under PIPEDA. Your information may be disclosed as follows:
- By Law or to Protect Rights: When we believe disclosure is appropriate to comply with the law, a subpoena, or a subpoena to testify; enforce or apply our Terms of Service or other agreements; or protect the rights or property of Sstoryhub or others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are bound by confidentiality agreements.
- Marketing Communications: With your consent, or with an opt-out opportunity, we may share your information with third parties for marketing purposes.
- Interactions with Other Users: If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following users.
- Online Postings: When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
- Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy and PIPEDA.
- Business Partners: We may share your information with our business partners, suppliers, and contractors who perform services on our behalf, under strict confidentiality.
- Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity, notifying you where required. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.
- Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, based on your choices and consent.
Tracking Technologies
Sstoryhub may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology without consent where required. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by browsing in private (incognito) mode.
Tracking technologies may record information such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and the status of interactions with content from third-party sites integrated with the Site.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information, appropriate to the sensitivity of the data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Privacy Policies of Other Websites
The Site may contain links to other websites. The operator of each such site controls the website, and your use of each site is subject to the privacy policy of that site. We do not endorse or make any representations or warranties about third-party sites. We encourage you to read the privacy policy of every website you visit.
Options for the Collection and Use of Your Information
You can opt-out of receiving promotional communications from us at any time by following the instructions in those communications or by emailing us at info@sstoryhub.com. You can also update your account preferences to stop receiving certain types of communications from us. We will make our privacy practices readily available.
Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access your personal information and request corrections if inaccurate.
- Challenge our compliance with PIPEDA principles.
- Withdraw consent for collection, use, or disclosure.
- Request details on how your information is used and disclosed.
If you make a request, we have 30 days to respond. If you would like to exercise any of these rights, please contact us at info@sstoryhub.com. We may charge a nominal fee for access requests.
Children’s Privacy
Sstoryhub does not knowingly collect any personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at info@sstoryhub.com so that we will be able to do the necessary actions.
Contact Us
If you have questions or comments about this Privacy Policy, please contact our Privacy Officer at:
Sstoryhub Canada
Email: info@sstoryhub.com